Contact Us
We're Here To Assist You

Credit Card Services
Mortgages
Monday-Friday: 8:30 am - 5:30 pm
Automated Telephone Response System
Member Services
Toll-free (outside SA): 800-232-8178
Monday-Friday: 7:00 am - 7:00 pm
Saturday: 9:00 am - 1:00 pm
Commercial Services
Toll-free (outside SA): 800-443-3768
Loans
Monday-Friday: 9:00 am - 6:30 pm
Saturday: 9:00 am - 2:00 pm
eServices Support
Monday-Friday: 8:00 am - 6:00 pm
Saturday: 9:00 am - 1:00 pm
To report a lost or stolen debit or credit card
Credit and Debit Cards: 844-697-2552
Mailing Address
PO Box 791870 San Antonio, TX 78279-1870
How can we help you?
Please use the form below to reach one of our representatives via email. For your privacy and security, please do not send any confidential or sensitive information within this contact form. Requests will be handled during Call Center hours.
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